Privacy Policy
Last updated: August 17, 2025
Privacy First Approach
HEIC2PDF is designed with privacy as a core principle. All file processing happens directly in your browser - your images never leave your device. We do not upload, store, or have access to your file contents.
Information We Collect
File Metadata (Not File Contents)
- File size and format information (to optimize service performance)
- Conversion success/failure statistics (to improve the service)
- Processing duration (to monitor service efficiency)
- Important: We do NOT collect, upload, or store your actual image files or their contents
Technical Information
- Browser type and version
- Device type (mobile, desktop, tablet)
- IP address (for security and rate limiting)
- Usage analytics (conversion success rates, error types)
How We Use Your Information
- Service Optimization: Use file metadata (size, type) to improve browser-based processing
- Performance Monitoring: Analyze conversion statistics to enhance service efficiency
- Security: Detect and prevent abuse of our service
- Technical Support: Troubleshoot conversion issues using anonymized data
Note: All file conversion happens in your browser. Your images are processed locally and never transmitted to our servers.
Data Processing and Storage
Browser-Based Processing
- • All file conversion happens locally in your browser
- • Your images never leave your device
- • No file uploads to our servers
- • Converted PDFs are generated and stored locally on your device
- • We only collect anonymized metadata for service improvement
Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. Since your files are processed locally in your browser, we never have access to your file contents and therefore cannot share them with anyone.
Service Providers
We may use trusted third-party services for:
- Website hosting and infrastructure (Cloudflare)
- Analytics and performance monitoring
- Security and DDoS protection
These providers are contractually bound to protect your data and do not have access to your files since all processing happens in your browser.
Cookies and Tracking
- Essential Cookies: Required for basic website functionality
- Analytics: Help us understand how the service is used (anonymized)
- Performance: Monitor conversion speed and success rates
We do not use advertising cookies or track users across other websites.
Your Rights
- Complete File Control: Your files never leave your device, ensuring total control
- Local Processing: All conversion happens in your browser
- Service Discontinuation: You can stop using the service at any time
- Data Requests: Contact us for any data-related inquiries
Security Measures
- SSL encryption for all website communications
- Browser-based processing - files never transmitted to servers
- Regular security audits and updates
- Rate limiting to prevent abuse
- No server-side file storage or processing
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
Changes to Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for any changes.
Contact Information
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: support@heic2pdf.dev
Subject: Privacy Policy Inquiry